Relacje konfliktowe w środowisku wychowawczym. Badania empiryczne wśród nauczycieli-studentów WSFP „Ignatianum” w Krakowie

Abstract

The article is devoted to problems related to conflicts which may happen in school or other educational circumstances between an educator and young people. The author of this article is looking for new solutions in a creative way, using some rules from his personal school work experience with pupils. He stresses that in order to overcome difficulties with students, teachers have to be aware of the five stages of emotions: anger, refusal, afterthought, reconciliation and renewal. The analysis of the obtained empirical data made it possible to arrive at certain conclusions concerning teachers’ attitude towards pupils who are in conflict with them. On the basis of this research, it is justifiable to state that teachers need special skills, such as the capability of retrospection and reconciliation, in order to restore new and vital relationship with young people.